LuckPillar is operated by HUIWANLI LLC, a company based in Los Angeles, California, United States. LuckPillar ("LuckPillar", "we", "us", or "our") is a BaZi (Chinese Four Pillars of Destiny) astrology reading service. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website luckpillar.com and related services. Please read it carefully. By continuing to use this website, you agree to the practices described in this policy.
We only collect the information necessary to provide our services, primarily in the following categories:
| Category | Examples | When collected |
|---|---|---|
| Account information | Name, email address (via Sign in with Google) | Sign-up / login |
| Contact information | Phone number (including mobile number), email | When you contact us, request a callback, or opt in to SMS |
| Birth & chart data | Birth date, birth time, birth city, gender, and the computed Four Pillars chart used to generate your reading | When you request a reading or save a profile |
| Subscription information | Selected plan, amount, and subscription status | When you subscribe or manage billing |
| Payment information | Transaction records processed by our payment provider; we do not store your full card number | Payment |
| Conversation content | Your questions and chat conversations with our AI reading assistant | Using the AI chat features |
| Technical information | Browser type, access time, page activity and similar log data | Automatically when you visit the site |
We do not sell your personal information to any third party.
If you provide your mobile number and opt in, LuckPillar may send you SMS text messages relating to your inquiries, readings, account, service updates, and notices such as subscription or renewal reminders. These are informational and transactional messages; we do not send unrelated bulk marketing.
When you use the AI reading and chat features on this website, the birth/chart data and questions you provide are sent to a third-party AI model provider for processing in order to generate your reading and responses. To improve service quality and let you revisit past readings, we may also retain these records in our own systems.
To deliver certain features we use trusted third-party services, and some of your information may be shared with them only to the extent necessary:
These third parties each have their own privacy policies, which we recommend you review.
This website uses cookies and browser local storage (localStorage) to keep you signed in, remember preferences, and ensure core functionality. You can clear or disable cookies in your browser settings, but doing so may affect features such as login.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or alteration. Access to backend data requires authentication.
We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we delete or anonymize it.
To the extent permitted by applicable law, you have the right to:
To exercise these rights, please contact us using the details below and we will respond within a reasonable time.
This website is intended for adult users and is not directed to children under 13. We do not knowingly collect children's personal information. If you believe we have inadvertently done so, please contact us to delete it.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. For significant changes we will notify you by appropriate means. Please review this page periodically.
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:
Company: HUIWANLI LLC (operating as LuckPillar)
Email: [email protected]
Website: luckpillar.com
LuckPillar